Customization Services
Servizi di personalizzazione
At dilusso, we understand that every customer has unique needs and preferences. Our customization services allow you to tailor our products to fit your specific requirements. Whether it's a bespoke faucet design, a custom color finish, or a specialized shower system, our team of experts will work with you to create a solution that perfectly matches your vision. We offer a wide range of materials, finishes, and functionalities to ensure that your bathroom or kitchen reflects your personal style and enhances your daily experience.
OEM Services
Servizi OEM
Dilusso is a trusted partner for OEM services in the bathroom and kitchen industry. We provide comprehensive manufacturing solutions, from product design and development to production and quality control. Our state-of-the-art facilities and experienced team ensure that your products are manufactured to the highest standards, meeting your specifications and requirements. We offer flexibility in design, materials, and finishes, allowing you to bring your ideas to life while benefiting from our expertise and efficiency. Partner with us to enhance your brand with high-quality, reliable products.
| Accessories category | Warranty period(functidn,appearance) |
| Cartridge | Shower set(thermostanc/hot &cold) Bathtub faucet/potfiller Basin/kitchen faucet 2 Years 2 Years 2 Years |
| Shower/kitchen faucettube | 1 Years |
| Shower hose | 1 Years |
| Kitchen faucet spout | 1 Years |
| Shower head,hand shower | 1 Years |
| Shower/kitchen/basin mixer body (Chromecolor) | 2 Years |
Shower/kitchen/basin mixer body (Brush Nickel, Matte Black,Brush Gold.Gun Black) | 1 Years |
Accessories
Accessori
| Problem | Possible Cause | Corrective Action |
| Water does not shutoff completely? | 1.0-ring is not seated correctly or worn. 2.Cartridge may be defective. | 1.Reseat or replace 0-ring 2.Replace cartridge |
| Leaks at waterlineconnectlon? | 1.Worn or broken washer. | 1.Replace washer. |
| Leaks from handle? | 1.Cartridge may come loose 2.Cartridge may be defective. | 1.Reseat cartridge tight. 2.Replace cartridge. |
| Leaks at hose connection? | 1.Hose connection is loose. | 1.Tighten hose. 2.Replace hose. |
| Leaks at shower valve connection? | 1.Connection may come loose or notsealed completely. 2.Defective shower valve inlet or outletconnector | 1.Check connections. 2.Replace valve body |
| Diverter knob does not work? | 1.Diverter cartridge may be defective. | 1.Replace cartridge |
| Low flow? | 1.Check for water pressure problems. 2.Aerator may be dirty or clogged. | 1.Clean or replace the aerator. 2.Remove water fow restrictorif available. 3.install booster or pump (ifapplicable). |
FAQ
Domande frequenti
How can I ensure the longevity of my Dilusso products?
To maximize the lifespan of your products, we recommend regular maintenance, including cleaning with mild soap and water, and avoiding the use of abrasive cleaners. Additionally, ensure that your water supply is free from impurities to prevent damage to the fixtures.
Can I customize the color and finish of your products?
Yes, we offer a range of customization options, including different colors and finishes. Our team can work with you to create a bespoke solution that matches your design preferences.
What warranty do you provide on your products?
Dilusso offers a comprehensive warranty on all our products, ensuring your peace of mind. The warranty period varies by product, and detailed information can be found on our website or by contacting our customer support.
How long does it take to receive a custom order?
The delivery time for custom orders depends on the complexity of the customization. Typically, it takes 2-4 weeks from the time of order confirmation. Our team will provide you with a specific timeline based on your requirements.
Can I get technical support for the installation of your products?
Yes, we provide detailed installation guides and technical support to ensure a smooth installation process. Our customer support team is available to assist you with any questions or concerns you may have.
Are your products suitable for use in areas with hard water?
Our products are designed to withstand various water conditions, including hard water. However, we recommend using water softeners or filters to extend the life of your fixtures and maintain optimal performance.
How can I place an order for OEM products?
To place an order for OEM products, please contact our sales team directly. We will work with you to understand your requirements and provide a customized quote. You can reach us via email at Globaltrade.Gravity@gmail.com or call us at +91-9560089685.
Let's Take this Forward
Feel free to reach out for any queries. We would be happy to help!
